24/7 Emergency Soot Removal in Texas, TX
The fire is out, the trucks have left, and now you are standing in the driveway wondering what happens next. One free call to Unify Fire Solutions connects you with a licensed and insured independent restoration contractor who works in your part of Texas, TX. We answer around the clock, and dispatch starts while you are still on the phone.
- Free referral line answered 24/7, every day of the year
- Independent local crews serving every corner of Texas, TX
- A written, line-item estimate before work starts
- Help lining up paperwork your insurance adjuster will ask for
A statewide referral line for the hours after a fire
Unify Fire Solutions does not do restoration work. We run the dispatch desk that gets a qualified independent contractor headed your way.
Most people only deal with fire damage once in their lives, so nobody knows the order of operations. Who do you call first, the insurance company or a contractor? Can you go back inside? Who turns the power back on? Our dispatchers hear those questions all day from callers across Texas, TX, and a few minutes on the phone usually sorts out the first steps.
When you call +1-833-336-1630, a live dispatcher asks a short set of questions: the property type, whether the fire department has released the scene, whether there is standing water from the hoses, and whether the roof or windows are open to the weather. Those answers decide which independent crew in our network is the best match and how urgent the first visit is.
Every contractor we refer is a licensed and insured independent business that works locally. They own their equipment, employ their own crews, write their own estimates and answer for their own work. Our job is the connection: getting a qualified local pro on the phone with you at 2 a.m. instead of leaving you to scroll through search results on a cracked phone screen.
The line is free to call, and it stays open 24/7, weekends and holidays included. From a single-family home to a rented duplex, a condo unit or a storefront, the routing works the same way anywhere in Texas, TX.
Have a few things handy when you call, if you can: the property address, the name of your insurance company, your claim number if you already have one, and the incident number from the fire department. If you don't have any of that yet, that's fine. Plenty of people call from a neighbor's porch with nothing but a phone, and the dispatcher will help you figure out what to gather next.
Soot Removal services available across Texas, TX
A fire leaves three separate problems behind: charred materials, smoke residue that spreads through the whole building, and the water used to knock the fire down. Below is how the independent contractors in our network handle each piece.
Emergency mitigation and stabilization
Mitigation is the work of keeping the damage from spreading, and with fire it is a race against time. Soot is acidic. In a matter of hours it yellows plastics and vinyl, and after a day or two it can etch glass, pit chrome and permanently stain grout. Wet drywall and insulation from the hose lines can begin growing mold in 24 to 48 hours.
The independent crew we dispatch will usually start with a safety walk, then secure the building. That often means boarding broken windows and doors with plywood, tarping holes in the roof, and setting temporary fencing if the property sits close to a sidewalk. Next comes water: truck-mounted or portable extraction units pull standing water out of carpet and subfloors, and wet pad is usually cut out and bagged.
Once the structure is stable, crews set up air scrubbers with HEPA filtration to capture airborne soot, and they may place the work area under negative air pressure so particles don't drift into clean rooms. Dehumidifiers and air movers go in where moisture meters show wet framing or drywall.
- Board-up of windows, doors and wall openings
- Roof tarping to keep rain off exposed framing
- Extraction of firefighting water and removal of wet materials
- HEPA air scrubbing plus moisture readings
Single-family homes and condo units
Even when the flames stayed in one room, the damage almost never does. Smoke follows air pressure and temperature, which is why you find black rings around outlets in a bedroom at the far end of the hall, or soot lines on the carpet along the baseboards. A residential crew first maps how far the residue spread, room by room, before anyone touches a surface.
Dry soot from a fast, hot fire is powdery and comes off with dry chemical sponges and HEPA vacuums. Wet, smeary smoke from a slow, smoldering fire is oily and needs alkaline cleaners and a lot more labor. Kitchen fires leave protein residue, a nearly invisible film that smells terrible and turns surfaces sticky. Each type takes a different chemistry, and using the wrong one can drive the stain deeper into paint or wood.
Charred materials get removed down to sound framing. Framing that is only blackened, not structurally weakened, is often cleaned with soda or dry ice blasting and then sealed with a shellac-based or pigmented sealing primer to lock in odor before new drywall goes up. It is fair to ask the crew which studs will stay and which will go, and to have that written into the estimate.
- Residue mapping and spot tests before any cleaning
- Selective demolition of charred drywall, insulation and trim
- Blasting and sealing of smoke-stained framing
Commercial property, rentals and apartment buildings
With a business or a rental unit, the list of questions gets longer fast. A restaurant owner needs to know when the hood system can be inspected and the health inspector called back. A landlord needs to know which units are habitable and which tenants need temporary housing. A property manager with a fire in one unit of a fourplex has to stop smoke from moving through the shared attic and ducts.
Contractors who handle commercial work often phase the job so part of the space can keep operating. They build temporary poly containment walls with zip-door access, run negative air machines, and schedule the loudest demolition for nights or weekends. For a retail space, that might mean the sales floor reopens while the stockroom is still under containment.
Inventory is its own problem. Smoke-exposed food, medication, cosmetics and anything in permeable packaging usually has to be discarded and documented for the claim. Ask the crew to photograph and list disposed inventory with quantities so your business interruption and property claims line up.
- Phased work plans that keep part of the space open
- Containment between occupied and damaged units
- Inventory disposal lists for the claim file
Apartment and condo buildings bring building code into play. Fire-rated assemblies, such as the drywall between units or around a stairwell, have to be rebuilt to the same rating, and damaged fire alarm or sprinkler components need a licensed trade to restore them. Ask the crew if those items are part of their estimate or will go to a separate trade.
Landlords and property managers: ask the contractor for a short written status note on each unit, habitable or not, so you can send it to tenants and your insurer the same day.
Contents cleaning, odor control, ductwork and water
Ask any fire survivor and they mention the smell. It gets into clothes, mattresses, the couch, the kids' stuffed animals, and the inside of every closed drawer. Contents crews pack out what can be saved, inventory each box, and clean it off site, using ultrasonic tanks for hard items and specialty laundering for fabric. Electronics often go to a separate vendor who can clean the circuit boards before soot corrodes them.
Deodorization comes after the cleaning, not as a substitute for it. Crews may use thermal fogging, which mimics the heat of the fire to carry deodorizer into the same pores the smoke reached, or hydroxyl generators that can run while people are present. Ozone treatment is effective but requires an empty building, no people, pets or plants, so ask before it is used.
If the HVAC system was running during the fire, the ductwork pulled smoke through every room it serves. A duct cleaning crew will inspect the air handler, coil and duct runs, clean or replace flex duct, and swap filters. Ask whether the contractor follows IICRC guidance, such as the S700 standard for fire and smoke and the S500 standard for the water side of the job.
- Contents pack-out with an itemized inventory
- Odor treatment by thermal fog, hydroxyl or ozone
- Air handler, coil and duct inspection and cleaning
The water from the hoses is what most people underestimate. A single engine can pour hundreds of gallons into a house in minutes, and that water finds its way into wall cavities, under cabinets and down through ceilings. Because it carries soot and ash, it is contaminated, which is why soaked carpet, pad and insulation usually come out instead of being dried in place. Crews remove baseboards or drill small holes to ventilate wall cavities, then track readings until the framing returns to a normal dry level.
- Drying of wall cavities soaked by hose water
- Electronics cleaned by a specialty vendor
Just got the all-clear from the fire department?
Call the free line, and a dispatcher will talk you through the next hour while lining up an independent crew close by.
Call +1-833-336-1630What a referral through Unify Fire Solutions looks like
We can't promise what a fire will cost or how long the rebuild takes. Here is what we can tell you plainly.
Line-item estimates in writing
The independent contractor provides a written, line-item estimate before work starts, and you should always ask for one. Many crews in Texas, TX build estimates in the same software adjusters use, so the two documents can be compared side by side.
Dispatch at any hour
The phone is answered 24/7 and dispatch starts the moment you call. Arrival depends on crew availability and how far the nearest crew is from you; often it is the same day.
Independent crews working statewide
The network reaches cities, suburbs and rural communities throughout Texas, TX. The crew you get is local to your area and knows how the nearby building department and utilities operate.
Licensed, insured independent pros
Every referral goes to a licensed and insured independent contractor. Even so, check the license and request a certificate of insurance before you sign, and ask if the crew works to IICRC S700 guidance.
A second option if you need one
If the first contractor isn't the right fit, for any reason, call back and we'll connect you with another one. Sometimes the schedule doesn't work, sometimes you want a second estimate for the adjuster, and sometimes it is simply a personality mismatch. That's fine.
Getting two estimates is common on larger fire jobs, and many adjusters welcome it. Make sure both estimates cover the same scope, line for line, so the comparison is fair.
Your statewide fire recovery decision guide
No two fires are alike, yet the sequence of decisions is remarkably similar anywhere in Texas, TX. Work through this list while a crew is on the way.
- 1
Get safe, then call
Stay out until the fire department tells you it's safe to return. Then call +1-833-336-1630, answer a few questions about the scene, the water and any openings, and a dispatcher will start finding a crew.
- 2
Crew arrives and secures
The independent contractor walks the property with you, photographs everything, and boards or tarps any openings. Where water is pooled, extraction frequently begins on the very first visit.
- 3
Scope of work in writing
You receive a written estimate, line by line, with mitigation split out from rebuild work. It goes to your adjuster, and only emergency stabilization should proceed before you sign.
- 4
Cleaning, drying and deodorizing
Crews remove charred materials, dry the structure, clean soot from every affected surface, and treat odor. Daily moisture logs and photos give the adjuster a clear record of progress.
- 5
Rebuild and final walkthrough
Permitted repair work comes next: framing, electrical, drywall, paint and floors. Before the final invoice, walk the property with the contractor and make a punch list of anything left undone.
In the first hour, before a crew gets there: get everyone out and accounted for, including pets. Do not re-enter until the fire department releases the scene, and never switch breakers on or off yourself after a fire. Write down the incident number the firefighters give you; your insurer will ask for it. If you can safely do so from outside, take wide photos and video of every side of the building.
When the fire department releases the scene
Until the fire department formally hands the property back, it's their scene. When investigators are still determining the cause, you could be kept out for several hours or, now and then, a few days.
After the release, a building official from your city or county may post a placard. Green usually means occupancy is allowed, yellow means restricted entry, and red means no one enters until an engineer or official evaluates it. The placard system differs from one jurisdiction to the next in Texas, TX, so read the notice and call the number on it.
A red tag doesn't stop mitigation from the outside. Contractors can still board up, tarp the roof and fence the site, and many will coordinate with a structural engineer to get the tag lifted.
Power, gas and water shutoffs
During the fire, crews often pull the electric meter and shut the gas. After a fire shutoff, the utility typically won't turn service back on until an inspection, and in some cases a licensed electrician or plumber has to sign off first.
That means the restoration crew will usually show up with their own generators to run air scrubbers and dehumidifiers. Call your electric, gas and water providers yourself to report the fire and ask what they need to restore service.
If water service is still live and a line ruptured in the heat, close the main shutoff. It is usually near the meter or where the line enters the house.
How crews coordinate with adjusters
Report the loss to your insurer the same day and get a claim number. Nearly every policy expects you to prevent additional damage, and that is the purpose of emergency mitigation. You do not need to wait for the adjuster before boarding, tarping and drying, but keep every receipt.
Independent contractors across Texas, TX usually produce two separate invoices: one for mitigation (board-up, extraction, drying, soot cleanup) and one for restoration (rebuilding). Adjusters handle the two differently, so separating them keeps the claim moving. Ask for dated photos, daily moisture logs, and a contents inventory, and request copies of everything sent to the insurer.
When the home can't be lived in, many policies cover additional living expenses, also called loss of use, for things like a hotel and meals. Coverage limits differ, so ask your agent what yours includes and save every receipt.
Permits and local building departments
Cleanup and mitigation work typically doesn't require a permit. Structural repair, electrical rewiring, new framing, roof replacement and HVAC replacement almost always do. In Texas, TX, local city and county building departments issue permits, which means forms, fees and inspection timing differ by location.
A local contractor who knows the nearby office will usually pull the permit under their own license. Make sure the permit is posted on site and that inspections are signed off before walls are closed up. Your insurer may ask for the final inspection record before releasing the last payment.
Older homes can raise extra questions once walls are open. When the house is old enough to have asbestos in ceiling texture, flooring or duct wrap, or lead paint, testing may be needed before tear-out. Repairs may also have to meet the current code rather than the code the house was built under, which some policies cover as ordinance or law coverage, so ask your agent.
Landlord and tenant responsibilities
In a rental, the building and the tenant's belongings are usually insured separately. The landlord's policy generally covers the structure and the owner's fixtures, while a renter's policy covers the tenant's furniture, clothing and relocation costs.
Landlords should contact tenants in writing about access, timelines and whether the unit is habitable. Tenants should photograph their own belongings before the pack-out and get a copy of the contractor's contents inventory. Rules for both sides come from Texas, TX law and the lease, so review the lease and contact a local housing office or attorney with questions.
The landlord or the tenant can call us. We usually suggest the property owner authorize the structural work and the tenant handle their own contents claim, with the same crew doing both if everyone agrees.
Getting a small business back open
A shuttered business loses money every day, which makes fast mitigation even more important. Call your commercial insurer about business interruption coverage and document lost revenue from the first day.
Food service, salons, clinics and grocers usually need a health or fire inspection before they can reopen. Have the contractor write a phased schedule that shows what has to be done ahead of each inspection.
Back up the point-of-sale system, payroll records and customer files before anyone moves the computers. If you lease the space, notify the landlord right away, since the lease normally says who pays for which repairs.
Why 24 to 72 hours is the window: soot continues to etch finishes, wet building materials begin to grow mold, and smoke odor sinks further into porous surfaces every day. Getting mitigation going early is often the biggest factor in how much can be cleaned instead of thrown out.
What callers across Texas, TX told us afterward
Shared with permission, with last names shortened.
The dryer vent caught at about eleven at night. By the time the fire department cleared us, I couldn't think straight. The dispatcher asked me five or six simple questions and told me to get the incident number before the engine left. The contractor was there the next morning, boarded the laundry room, and had extraction going before my adjuster even called back.
I own two rental duplexes and one tenant had a kitchen fire. The best part was that the contractor split the mitigation bill from the rebuild estimate. My adjuster approved the first one within a week, and the tenant next door never had to move out because the crew sealed the shared wall and attic.
We rented our place and the fire started in the unit below us. I didn't know my renter's policy would pay for a hotel until the dispatcher suggested I ask my agent. The crew packed out our clothes and the kids' things and gave me a typed inventory, which made the claim a lot easier.
My restaurant went dark on a Friday after a grease fire. The contractor set up plastic walls so we could get the dining room cleaned and inspected while they kept working on the kitchen. They wrote out exactly what needed finishing before the health inspection, and we passed on the first try.
The first company I was sent couldn't start for almost a week. I called the line again, explained the delay, and the dispatcher put me in touch with another crew that started the next day. No pushback and no runaround, which was exactly what I needed.
Fire damage questions from Texas, TX callers
How fast can a Soot Removal technician arrive in Texas, TX?
We begin dispatching as soon as you call, and someone answers at any hour. Arrival depends on which independent crews are free and how far they have to drive to reach your property. Across much of Texas, TX it is often the same day, and the dispatcher will give you a realistic picture before the call ends.
Do you provide upfront pricing?
Unify Fire Solutions doesn't set prices, because we don't do the work. The independent crew writes a line-item estimate before work begins, and you should have it in hand before you sign. Emergency board-up or water extraction may begin right away to prevent more damage, but ask the crew to explain those charges in writing too.
What emergency services are available?
The crews we refer usually cover board-up, tarping, extraction of firefighting water, drying, soot removal, air scrubbing and deodorization. A lot of them also handle contents pack-out and storage, duct cleaning, and the rebuild after mitigation. Tell the dispatcher what you're seeing and we'll match you with a crew that does that work.
Do contractors in TX work directly with my insurance company?
Most independent contractors in TX are used to working alongside insurance adjusters. They build a file with photos, moisture logs and a line-item estimate, and with your OK they'll send it to the adjuster. The policy is still your contract with your insurer, so you have the final say and should keep a copy of every document.
Do I need a permit for fire damage repairs in Texas, TX?
Cleaning and mitigation usually don't, but structural, electrical, roofing and HVAC repairs almost always do. Permits in Texas, TX are issued by your local city or county building department, and requirements vary by location. A local contractor will usually pull the permit and schedule inspections for you.
Can I stay in my house after a fire?
It depends on the fire department's release, any building placard, and whether utilities can be safely turned back on. Even after a minor fire, soot and odor can make the home unhealthy to sleep in, particularly for children, older adults and people with asthma. Ask your insurer whether your policy includes additional living expenses for temporary housing.
Should I call my insurance company or a contractor first?
Call both on the same day, in whatever order works. Nearly every policy expects you to stop additional damage, so boarding and water removal shouldn't wait on the adjuster. Write down the claim number, save all receipts, and pass the number to the contractor so their documents line up.
What should I throw away after a fire?
Discard any food, medication or cosmetics exposed to heat, smoke or hose water. Before you toss anything else, photograph it and list it for the claim; the contractor can help decide what is salvageable. Clothing, dishware and solid furniture that look ruined can often be cleaned.
Is it safe to clean up soot myself?
Scrubbing soot with a damp cloth tends to grind it into paint and fabric, and the residue can carry acids and fine particles that are bad to inhale. If you go inside to grab essentials, wear an N95 mask and gloves and don't run fans or the HVAC. Leave the cleaning to the crew, who will test the residue and choose the right chemistry.
Does Unify Fire Solutions serve every part of Texas, TX?
The network covers metro areas, suburbs and rural towns across Texas, TX. In remote areas the nearest crew may be farther away, so the dispatcher will be upfront about expected timing. Call +1-833-336-1630 with the property address and we'll let you know who can reach it.
Statewide Soot Removal coverage in Texas, TX
A single number connects you with independent crews anywhere in Texas, TX, from crowded metro blocks to farmhouses on long rural roads.
Around the larger metros, several contractors are often within reach, which lets the dispatcher match on a specialty like commercial kitchens or condo towers. Suburban crews see plenty of attached garage fires, dryer vent fires and kitchen fires in single-family houses. In rural Texas, TX the closest crew may drive farther and usually brings generators and trailers, since utilities can take longer to come back.
- Single-family homes
- Condos and townhouses
- Apartment buildings
- Rental duplexes
- Mobile and manufactured homes
- Restaurants
- Retail stores
- Offices
- Warehouses
- Churches and schools
- Detached garages
- Barns and outbuildings
Common causes we hear about include kitchen fires, dryer vents, space heaters, electrical faults, candles, lightning strikes, grills, garage fires, furnace puff-backs and fire spreading from a neighbor's property. No matter how it started, the first call is the same.
If you are out of state when it happens, say at a rental property or a parent's home, you can still call. The dispatcher can coordinate with a neighbor, a tenant or a property manager on site, and the contractor can send photos and the written estimate to you by email before anything beyond emergency stabilization begins.
